How Ten Thousand Coffees Helped Nike Evolve its Mentorship Program

Ten Thousand Coffees Team -
June 17, 2022

Nike, the global sports retailer, has set a number of ambitious goals it wants to achieve by 2025 to foster a more inclusive workplace and culture. Some of these goals include increasing the representation of women globally at the VP level and above to 45% of its workforce, as well as increasing the representation of racial and ethnic minorities at the Director level and above in the U.S. to 30%.

In support of these goals, Nike partnered with Ten Thousand Coffees to help them build and scale an existing employee mentorship program for U.S.-based employees. Read on to get Nike’s insights into its mentorship program or check out the webinar that discusses the program’s success here.

Before developing a formal program, Nike had a decentralized and informal mentorship program in place. 

Crystal Neill, Nike’s mentorship program lead and Senior Program Manager of Global DEI Development, was tasked with finding a solution that would make mentorship “centrally focused and business-centered.” 

Ten Thousand Coffees automated and refined Nike’s mentorship process
Neill started by connecting with the existing mentorship groups at Nike. She gleaned insights from existing mentor/mentee pairs and used their feedback to outline a new vision for mentorship at the company. Her team drafted five guiding principles for the new program, which included:  

  • Creating safe spaces
  • Building trust in leadership
  • Strengthening team-playing mentality
  • Growing cross-cultural awareness
  • Accessing more career opportunities

With the new foundation drafted, she turned to Ten Thousand Coffees to implement a solution. Nike’s driving principle was empowering and enabling employees to realize career goals. With these ideas in mind, Nike consulted with the 10KC team at the partnership kick-off. 

Together, Nike and Ten Thousand Coffees created a program that used Ten Thousand Coffees’ SmartMatch algorithm to pair mentors and mentees, build meaningful interactions based on the 10KC curriculum, and run surveys to measure the participants’ progress and satisfaction. Structured conversation guides helped sustain the nine-month program.

“It went from mentorship in smaller pockets across the company to a business-centered, application-based program that focused on creating visibility and career development opportunities for both mentees and mentors,” Neill said.

The program received top reviews from participants and employees were excited by the opportunity to connect with their colleagues and share experiences.

Start Your Own DEI Mentorship Program Using 10KC

If your organization wants to start, scale or save valuable time running a mentorship or career development program, let’s chat. Ten Thousand Coffees is the leading enterprise software platform for mentoring, networking and informal talent development experiences. We help our clients reach more participants, create better outcomes, make programs more efficient and capture insights and data.

Webinar

How Ten Thousand Coffees Helped Nike Evolve its Mentorship Program

Nike, the global sports retailer, has set a number of ambitious goals it wants to achieve by 2025 to foster a more inclusive workplace and culture. Some of these goals include increasing the representation of women globally at the VP level and above to 45% of its workforce, as well as increasing the representation of racial and ethnic minorities at the Director level and above in the U.S. to 30%.

In support of these goals, Nike partnered with Ten Thousand Coffees to help them build and scale an existing employee mentorship program for U.S.-based employees. Read on to get Nike’s insights into its mentorship program or check out the webinar that discusses the program’s success here.

Before developing a formal program, Nike had a decentralized and informal mentorship program in place. 

Crystal Neill, Nike’s mentorship program lead and Senior Program Manager of Global DEI Development, was tasked with finding a solution that would make mentorship “centrally focused and business-centered.” 

Ten Thousand Coffees automated and refined Nike’s mentorship process
Neill started by connecting with the existing mentorship groups at Nike. She gleaned insights from existing mentor/mentee pairs and used their feedback to outline a new vision for mentorship at the company. Her team drafted five guiding principles for the new program, which included:  

  • Creating safe spaces
  • Building trust in leadership
  • Strengthening team-playing mentality
  • Growing cross-cultural awareness
  • Accessing more career opportunities

With the new foundation drafted, she turned to Ten Thousand Coffees to implement a solution. Nike’s driving principle was empowering and enabling employees to realize career goals. With these ideas in mind, Nike consulted with the 10KC team at the partnership kick-off. 

Together, Nike and Ten Thousand Coffees created a program that used Ten Thousand Coffees’ SmartMatch algorithm to pair mentors and mentees, build meaningful interactions based on the 10KC curriculum, and run surveys to measure the participants’ progress and satisfaction. Structured conversation guides helped sustain the nine-month program.

“It went from mentorship in smaller pockets across the company to a business-centered, application-based program that focused on creating visibility and career development opportunities for both mentees and mentors,” Neill said.

The program received top reviews from participants and employees were excited by the opportunity to connect with their colleagues and share experiences.

Start Your Own DEI Mentorship Program Using 10KC

If your organization wants to start, scale or save valuable time running a mentorship or career development program, let’s chat. Ten Thousand Coffees is the leading enterprise software platform for mentoring, networking and informal talent development experiences. We help our clients reach more participants, create better outcomes, make programs more efficient and capture insights and data.

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