What is Ten Thousand Coffees (10KC) mentoring software?

10KC is redefining how mentoring is done in the modern workplace. Our product provides a central place for employees to connect, learn, and grow, fueled by the belief that people learn best from each other.

Our mentoring software is utilized by more than 200 organizations like RBC, Nike, and BMO who rely on our smart-matching algorithm, expert-backed discussion guides, and wide range of mentoring formats to engage, develop, promote, and retain top talent.

Is 10KC and Ten Thousand Coffees the same company?

Yes! More often than not, we refer to ourselves as “10KC”, which is short for “Ten Thousand (10K) Coffees (C).” But, we are one company.

The name “Ten Thousand Coffees” is directly inspired by the “10,000 hour rule” in Malcolm Gladwell’s book "Outliers”, where he proposes that it takes roughly 10,000 hours of deliberate practice to achieve mastery in a field. Just as 10,000 hours of practice leads to mastery, we believe 10,000 "coffees" (or mentoring conversations with leaders, peers, and subject matter experts) help employees develop the skills and connections they need to thrive.

How does Ten Thousand Coffees work?

10KC makes it easy for you to build, launch and manage end-to-end mentoring programs for your employees all in one central spot. We offer a variety of pre-built mentoring pathways that pull all of our best practices together—matching configuration, discussion guides, mentoring formats, surveys and more—to help you launch an effective program, quickly.

To get started, you’ll map out the right mix of mentoring experiences you’d like to include (1:1, small groups, peer to peer networking) to help employees develop and practice specific skills. Next, you’ll automatically invite or assign specific talent groups to participate. Our smart-matching algorithm then automatically matches mentees with mentors, peers and experts who can help them make meaningful progress in their career.

Expert-backed discussion guides are served up ahead of every mentoring touch point, through email or other communication tools. Plus, after each connection, we’ll gather feedback to help you understand which skills employees have developed and how your mentoring programs have impacted metrics like engagement, development, mobility or retention. Learn more about how our product works.

How much does Ten Thousand Coffees cost?

Every organization looks a bit different. We’ll work with you to understand your talent goals, number of employees you’d like to offer 10KC access to and the level of support required to build out a pricing proposal. To get started, we encourage you to review our pricing page and reach out for a personalized quote.

Why should I choose 10KC's mentoring software?

10KC is trusted by more than 200 organizations to deliver mentoring programs that engage, retain and develop top talent. Customers choose, and stay with, 10KC because of our smart-matching algorithm, expert-backed discussion guides, and wide range of mentoring formats. Plus, our pre-built mentoring pathways make it easy for you to deliver mentoring programs for specific talent groups like people managers, new leaders, early talent and more.

But, what truly sets us apart is our team. With 10KC you’ll gain a true partner who puts everything we’ve learned implementing mentoring for hundreds of businesses to work for you. From program best practices to smooth implementation and ongoing support we’ve got you covered.

How does matching work in 10KC’s mentoring software?

10KC’s smart-matching algorithm strategically pairs employees with experts across your organization who can help them make meaningful progress in their career.

To get started, admins can create matching rules based on criteria that matter most for program success like seniority level, role, skills and more. Then, we’ll layer in each employee’s goals and interests to personalize every connection. Once our algorithm has done the heavy lifting, you’ll have a chance to preview matches, make adjustments if needed, then lock them in. We’ll also gather feedback after each connection to help you measure match quality.

What types of mentoring formats does 10KC support?

10KC offers a wide range of mentoring formats including traditional 1-on-1 mentoring, group mentoring, peer-to-peer mentoring, and more. Better yet, we’re the only mentoring solution that allows you to sequence a variety of mentoring formats together in a single journey for specific talent groups, giving employees multiple ways to connect and learn from each. Learn more about formats we offer in our mentoring experiences overview.

Can I automatically enroll employees into a mentoring program with 10KC?

Yes, you can. Employees can automatically be enrolled in a mentoring program (or as we like to call them, mentoring pathway) based on specific organizational attributes like role, location, department and more.

How much administrative effort is required to manage a 10KC program?

With 10KC you’ll gain access to best practices and expertise that will help you maintain your mentoring programs in just a few hours a month. Our product takes care of all the heavy lifting from recruiting participants and making matches to serving up discussion guides, measuring results and everything in between—so your team can stay focused on other priorities.

Will employees have to use another platform to use 10KC?

While employees can certainly log in to 10KC directly, we know that we’re just one part of your learning and development toolbox. That’s why we make it easy for you to serve up mentoring program invites, matches, discussion guides and feedback surveys directly in your employees’ inbox or through integrations with communication and collaboration tools.

What are in the integration options for 10KC mentoring software?

10KC can easily integrate with several tools within your existing HR tech stack including your HRIS, communication and collaboration tools, calendar, SSO provider and more. To learn more about how our integrations work, we encourage you to check out our integrations overview.

Where are conversations in 10KC hosted?

Mentoring conversations facilitated by 10KC can be hosted in person or virtually through your existing communication platform.

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